Privacy Policy
Last Updated: January 1, 2026
Introduction
Hobgood Pharmacy ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
HIPAA Compliance
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards to protect your protected health information (PHI).
For a detailed explanation of your HIPAA privacy rights, please request a copy of our Notice of Privacy Practices at the pharmacy counter or by calling us at (337) 478-6620.
Information We Collect
We collect information necessary to provide pharmacy services, including:
- Personal identification information (name, address, phone number, email, date of birth)
- Health insurance information
- Prescription and medication information
- Medical history relevant to pharmacy services
- Payment information for prescription purchases
How We Use Your Information
We use your information to:
- Fill and refill your prescriptions
- Process insurance claims
- Provide medication therapy management
- Communicate about your prescriptions and health needs
- Comply with legal and regulatory requirements
- Improve our services
Information Sharing
We do not sell your personal information. We may share your information with:
- Your healthcare providers (with your consent)
- Your insurance company for claims processing
- Legal authorities when required by law
- Service providers who assist us in operating our pharmacy (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encrypted communications, and restricted access to sensitive information.
Your Rights
You have the right to:
- Access your health information
- Request corrections to your health information
- Request restrictions on how we use or disclose your information
- Request confidential communications
- Receive a paper copy of our Notice of Privacy Practices
- File a complaint if you believe your privacy rights have been violated
Website Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though this may limit some website functionality.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children without parental consent. For pharmacy services for minors, we collect only the information necessary to provide care and comply with legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Hobgood Pharmacy
2640 Country Club Road, Ste 150
Lake Charles, LA 70605
Phone: (337) 478-6620