Terms of Service

Last Updated: January 1, 2026

Acceptance of Terms

By accessing and using the Hobgood Pharmacy website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Pharmacy Services

Our pharmacy services include prescription filling, medication therapy management, immunizations, and health consultations. All services are provided in accordance with applicable laws and regulations.

Prescriptions must be valid and issued by a licensed healthcare provider. We reserve the right to refuse to fill any prescription based on professional judgment or legal requirements.

Online Services

Our website allows you to:

  • Request prescription transfers
  • Request refills
  • Schedule appointments
  • Contact our pharmacy

These online services are provided for your convenience. We will confirm all requests by phone, text, or email before processing.

Payment and Insurance

Payment is due at the time of pickup or delivery. We accept cash, credit cards, debit cards, and most insurance plans.

We will bill your insurance company on your behalf. You are responsible for any copayments, deductibles, or amounts not covered by insurance.

Insurance coverage and pricing are subject to change based on your plan. We will notify you of any significant cost changes before filling your prescription.

Refills and Renewals

Prescription refills are subject to your doctor's authorization. If your prescription has no refills remaining, we will contact your doctor for renewal authorization.

Please allow 24-48 hours for refill requests, and up to 72 hours if we need to contact your doctor for authorization.

Delivery Services

We offer free local delivery within our service area. Delivery times are estimates and may vary due to weather, traffic, or other circumstances.

You must be available to receive delivery. For controlled substances, a signature may be required. We are not responsible for prescriptions left unattended at your request.

Privacy and Confidentiality

We are committed to protecting your privacy and health information in accordance with HIPAA regulations. Please see our Privacy Policy for details.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind. We strive for accuracy but do not guarantee that our website is error-free or uninterrupted.

Limitation of Liability

To the fullest extent permitted by law, Hobgood Pharmacy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of the State of Louisiana. Any disputes shall be resolved in the courts of Calcasieu Parish, Louisiana.

Contact Information

If you have questions about these Terms of Service, please contact us:

Hobgood Pharmacy

2640 Country Club Road, Ste 150

Lake Charles, LA 70605

Phone: (337) 478-6620